Today’s article is written by Karyn Greenstreet, Karyn is a Self Employment expert and small business coach. She shares tips, techniques and strategies with self-employed people to boost clarity and focus, create sustainable motivation, and increase sales and profits. Visit her website at www.PassionForBusiness.com. I would like to thank Karyn for allowing me to share [...]

I have called what appeared to be very professional companies, great website and literature, good sales pitch from the Director, but when I called, I was greeted with “Hello” and children crying in the background – not “Good Morning, XYZ Company, how can I help you?” – suddenly my impression changed!