IT & Telecoms
Telecoms and IT at I’m Your PA
You’re working on a complex IT system and there’s a problem you just can’t fathom. Then, all of a sudden, the solution becomes obvious. But your phone rings, the thought is gone. What do you do?
We’ve supported and continue to support a lot of IT and Telecoms companies and their clients over the last eight years.
When technicians are out on site, there’s often no-one in the office to take the calls for the next jobs. If there is, they’re often so engrossed that they don’t hear or don’t want to answer – that’s where we step in.
We log the customer calls in fault logging systems for our clients. This saves them the price of full-time support staff and costly interruptions that often lead to unnecessary mistakes. And when online fault logging systems aren’t available, we can be the last line of defence and our telephone answering is an emergency back up to take calls when all other systems fail.
Companies that supply smaller systems or mobile phones to sole traders offer our services as part of packages to help their customers take calls. Whatever the need, a customer back up system or creating uninterrupted time, I’m Your P.A. is always here to help.
Here are just some of the ways we can help you
• We’ll take and process all your phone calls. You won’t miss a single on
• We booked and reschedule appointments. You have better things to do.
• We’ll place, update and reply to time-consuming Spare Room and Gumtree adverts online or on the phone.
• We’ll book viewings. When they’re successful, we’ll make sure the applications are processes with the minimum fuss.
• We’ll action references, credit checks and rent guarantees.
• We’ll protect rent deposits and set up Direct Debits for ongoing payments
• Once the applications have been completed, we make sure rents are received on time and when it’s time for tenants to leave, we return their deposits
• When taking on a new property, we’ll get Land Registry Information and previous planning applications
• We’ll make sure utilities are changed over without hassle and Gas Safety Certificates are not missed
• We’ll make sure you book the right trades people. We already work with many of them.
• We set up CRM databases to track all properties and tenants so you stay on top of things at all times.
• We’ll follow up email or website enquires in a timely manner
It’s important that when you take Virtual Assistant you decide what it is that you are trying to achieve and what tasks you want to delegate, there is a list below to help you, or just click on the link to fill in an enquiry form and let’s have a chat
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